Hey CX Nation,

In this week's episode of The CXChronicles Podcast #240 we welcomed Erik Huberman, Founder and CEO of Hawke Media based in Santa Monica, CA. 

Since Erik & his team launched in 2014, Hawke Media has swiftly risen to become the fastest-growing marketing agency in the U.S., now valued at over $150 million. 

Erik's vision for Hawke Media has always been to revolutionize marketing, and they have achieved this with their AI-enabled and tech-integrated approach. 

They proudly serve over 4,700 brands worldwide, including industry leaders like Red Bull, Casamigos, Verizon, Crocs, and Barstool Sports.

In this episode, Erik and Adrian chat through the Four CX Pillars: Team, Tools, Process & Feedback. Plus share some of the ideas that his team think through on a daily basis to build world class customer & marketing focused experiences.

**Episode #240 Highlight Reel:**

1. How Hawke disrupted the antiquated space of marketing & advertising.
2. Leveraging marketing data from 8,000 agencies to make real time decisions
3. Acquiring other agencies to help speed up growth velocity 
4. Shifting back from remote work to in office or on-site with customers
5. Investing in Los Angelas based Angel City FC women's soccer team

Click here to learn more about Erik Huberman

Click here to learn more about Hawke Media

Huge thanks to Erik for coming on The CXChronicles Podcast and featuring his work and efforts in pushing the marketing, customer experience & customer success space into the future.

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